职位描述:
Under the supervision of the Academic Technology and Client Support Services 工作人员, 服务台人员 will: assist students, 教职员工 (in person, 通过电话, 以及通过电子邮件),提出与十大网赌平台计算资源使用有关的问题. 工作人员将为学生排除软件和网络连接问题, 教职员工, and log tickets for all help calls as well as schedule appointments as needed; perform regularly scheduled walk-throughs of the Goddard Library Computing Areas and verify the working order of the computers and printer, replenishing printing supplies as needed; conduct weekly cleaning and 维护 of designated computing areas in the Goddard Library; keep supervisors informed of all issues, 问题, and repairs of cluster equipment. Perform other duties as assigned.
Qualifications/Requirements:
Excellent customer service skills; working knowledge of Windows and/or Mac Operating 系统 hardware, and general knowledge of application software; Experience in Windows and/or MAC troubleshooting; Familiarity with computing resources on campus as well as Internet resources such as news groups, 电子邮件, and the World Wide Web; The ability to take direction and work independently; Strong written and verbal communication skills; Self-motivated; Good time management skills and attention to details.
Apply for this position using 十大网赌平台’s 握手 工作门户.